Frequently asked questions

No. Everything we supply is sold strictly for in-vitro laboratory research and development. It is not a medicine, not a supplement, and not for human or veterinary consumption — no exceptions. Orders are accepted on the basis that the buyer is a qualified researcher.

Every compound is supplied at ≥99% purity, verified by HPLC with mass-spectrometry identity confirmation. Testing is carried out per batch rather than per product line, so the figures you receive relate to the exact lot in your vial rather than to a generic specification.

Yes. A certificate of analysis covering HPLC purity and mass-spectrometry identity is available for every batch. Each vial carries a batch number on its label, and quoting that number lets us send you the certificate matching the material you hold.

Lyophilised white powder in sealed glass vials, ready for reconstitution. Every vial carries its batch number and expiry on the label, and every order ships with handling guidance.

Store the sealed vial at −20°C, protected from light.

Reconstitute with bacteriostatic water. Direct the solvent down the inside wall of the vial rather than onto the pellet, swirl gently, do not shake, and allow the powder to dissolve fully. Record the volume used so working concentrations can be calculated. This applies to in-vitro laboratory work only.

Keep the reconstituted solution refrigerated at 2–8°C, protected from light, and treat it as a short-lived working preparation rather than a long-term stock.

TO CONFIRM — Guest checkout or account required?

TO CONFIRM — Which methods does checkout offer — cards, Apple Pay, Shop Pay, bank transfer?

TO CONFIRM — No minimum and no bulk/academic pricing currently exists. Do you want either?

Orders ship from the UK to UK research addresses, with tracked dispatch and insulated, cold-chain-aware packaging.

TO CONFIRM — Do you ship outside the UK? The site implies UK-only but never says so.

Shipping is free on orders of £100 and over.

TO CONFIRM — What is the cost below £100?

TO CONFIRM — Dispatch cut-off and delivery window.

In plain, discreet outer packaging with insulated, cold-chain-aware materials, so compounds arrive as they left the lab. Storage and handling guidance is included with every shipment.

TO CONFIRM — Process and reporting window. Suggested: photograph on arrival, report within 48 hours, replacement or refund.

TO CONFIRM — Returns window, and whether change-of-mind returns are accepted at all once dispatched.

Orders are accepted on the basis that the buyer is a qualified researcher purchasing for in-vitro laboratory work.

TO CONFIRM — Do you want an enforced age gate or acceptance checkbox at checkout?

TO CONFIRM — Deliberately undrafted — a legality statement is a legal commitment and should come from you or your solicitor.

No. We supply research materials only and cannot provide dosing, protocol or medical guidance of any kind. Nothing on this site is medical advice.

TO CONFIRM — The contact form is currently the only route in — there is no email address anywhere on the site. Publish one, and a response time?